Monitoring - This issue has been resolved by Vodafone and we are currently observing a period of stability before closing this incident.

We are still working with Vodafone to understand the root cause.

Please contact AI Networks directly if you have any queries.
Jan 31, 10:47 GMT
Update - Please be aware that we have been in contact with Vodafone directly and are now awaiting their response.

We have identified the issue as our 1G NNI port with Vodafone and we are expecting a reply within the next 3 hours.

We will provide updates here as we receive them.
Jan 31, 02:34 GMT
Investigating - Please be aware that we are currently investigating an issue raised by our automatic alerting, affecting a subset of customers with Vodafone provided connectivity.

We currently have this raised with the provider and are attempting to escalate now to get a resolution.

Updates will be provided here as we receive them.
Jan 31, 02:16 GMT
London Network Operational
National MPLS Network Operational
Northern Europe Network Operational
Voice Platform Operational
US Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 28, 2020

No incidents reported today.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.